Privacy Policy

SWOCEIDEA (“we”, “us”) values your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit this website (including swoceidea.com / www.swoceidea.com) or submit an inquiry. Please read it carefully. If you have questions, contact us using the details below.

By using or continuing to use this website and related services, you acknowledge this Policy. It follows common disclosure structures used by China-based service websites and is adapted to our actual website operations.

1. Information we may collect

We may collect, store, and use the following information. If you choose not to provide required information, you may be unable to submit an inquiry or receive certain responses.

1.1 Information you provide

1. Information submitted via the Contact / Brief form or other channels, such as company name, contact name, work email, target market, service type, budget range, timeline, and project description;
2. Additional business materials or contact details you share while exploring a collaboration;
3. Feedback, complaints, or other communications regarding this website or our services.

1.2 Information collected automatically

When you visit this website, we or our infrastructure providers may automatically collect technical data, including:

1. Log data such as IP address, browser type/version, operating system, access time, requested URLs, referrer, and server logs needed for security and troubleshooting;
2. Cookies and similar technologies for basic site functions, language preference, analytics, or experience improvements. You can manage cookies in your browser; some features may be limited if disabled.

Note: This site is primarily for digital media service presentation and business inquiries. We do not knowingly collect bank or payment account details through this website, nor continuously track precise GPS location without authorization.

2. How we use information

1. Respond to inquiries, assess project needs, and communicate about services;
2. Operate, maintain, and improve the website; security, fraud prevention, troubleshooting, and backups;
3. Understand site usage to improve content structure and bilingual experience;
4. Send necessary service-related notices where permitted by law;
5. Comply with legal obligations or lawful requests from authorities.

Brief submissions may be delivered via Alibaba Cloud DirectMail (or similar email services) to our business inbox (e.g. busi@swoceidea.com) for follow-up.

3. Storage and security

1. We retain information for as long as needed for the purposes stated here, or as required by law;
2. We apply reasonable technical and organizational measures to protect information; no internet transmission is absolutely secure;
3. Hosting and email processing may take place on cloud infrastructure in mainland China.

4. How we share information

We do not sell your personal information to unrelated third parties, except in these cases:

1. Sharing with service providers that support our operations (e.g. cloud hosting, email delivery, domain/SSL providers), limited to what is necessary and subject to appropriate safeguards;
2. Business transfers such as merger, acquisition, or asset sale, with notices as required by law;
3. Disclosure required by law, court order, or competent authorities, or reasonably necessary to protect rights and safety;
4. Other cases with your authorization.

5. Your rights

You may request access, correction, supplementation, or deletion of personal information you provided through this site (subject to applicable law), and may withdraw consent where applicable. Email busi@swoceidea.com; we may verify your identity for security.

6. Minors

This website is intended for business users. If you are a minor, please use the site with guardian consent and guidance. We do not knowingly solicit personal information from minors.

7. Updates

We may update this Policy from time to time. Material changes will be posted on this page with an updated date. Continued use after updates constitutes acknowledgment except where law requires otherwise.

8. Contact us

Questions or requests regarding this Policy:
Email: busi@swoceidea.com